Guide: forgotten password or change password

Create a new or change your password for the Aqvify app

Step 1

Click “Log in” in the app and select
“Forgot your password?”
(also applies to changing it)

Step 2

Enter the email address you use for your Aqvify account and click “Send verification code”.

Step 3

Open your web browser (not the app) and enter the verification code you received in your email and click “Verify code”.

Click “Continue” when the email has been verified.

Step 4

Enter a new password in both fields and click Continue.

The password is now changed and you are logged into the app.