Questions & Answers 

Available volume and fill rate is graphically displayed on the first page of the app and quickly and easily illustrates the amount of water currently available.

For a well, the Available volume is the volume between the current water level and the selected minimum level. Learn more about the app.

The Aqvify sensor is submerged deep into the well or tank – either just above the pump or, if there is no pump in the water well itself, then to the bottom.

We have a number of sensor cable in our assortment – from 2 meter to 90 meter.
It is also possible to order even longer/deeper.

You can see the different standard lengths if you click Order kit.

Once a minute! To give you access to always up-to-date information, so that we can make calculations for you, and so you can act quickly on alarms.

We can also adjust the frequency to your need – eg. for using a battery and/or solar panel for powering your Aqvify-box.

You can set alerts for as many levels as you like, both falling and rising. In a well, that might be an early warning as the level starts dropping and another as it approaches your minimum. In a tank, you can be alerted when the level gets low — or high, which is useful for a septic tank or a drainage well where you want to know before it overflows. Alerts are delivered as push notifications in the app and by email.

Sure! Water communities monitor tanks and pools – it is appreciated to know quickly if something unexpected happens, especially as many can be affected. Others measure water tanks for reverse osmosis, septic tanks, drain wells and more.

Aqvify utilizes a highly accurate pressure sensor that measures the water column above it. By frequently monitoring the water level and factoring in the diameter of the well or tank, Aqvify provides easily accessible information on water levels, inflow rates, approximate usage, and the total volume in liters.

Available volume is displayed on the first page of the app (in the form of a cylinder) and quickly and easily illustrates the amount of water currently available.

The Available volume is the volume between the current water level and the selected minimum level. Learn more about the app.

It’s easy to give others access to your well/tank in the Aqvify app. Go to Profile, click on the well/tank, go to Users and Add users. Read instructions here.

There are four different user roles that can be assigned:

• Read/Write – View and change the device readings and settings. Recieve alarms. Manage users.
• Owner – same as Read/Write and primary contact for Aqvify
• Read – See the device metrics, settings, and users. Recieve alarms.
• Installer – View and change the device readings and settings.

How to add users is described in our instruction.

If you add Mobile Connectivity, an eSIM is built into the Aqvify box. There is nothing to order or insert, and all mobile data is included.

Our eSIM can connect to most larger operators and uses the one with the best coverage. This applies when you use Mobile Connectivity; with WiFi the box uses your own internet connection.

Yes, and there is no limit on how many. Each person needs their own login, and you invite them from the app.

No. Mobile Connectivity renews annually with no commitment or notice period beyond the year already paid for. There is no subscription for the service itself.

Yes — WiFi is the standard connection. The box uses 2.4 GHz WiFi, so the signal needs to reach where the box sits, often a pump house or outbuilding. A repeater or access point usually solves it if the signal is weak. If there is no WiFi at the installation site, add Mobile Connectivity instead.

If you have Mobile Connectivity, you can manage it by clicking Login and signing in with the same username and password as in the app.

The Aqvify box only sends data out to our cloud service and does not accept incoming connections. It does not have access to other devices on your network. If you prefer to keep it off your home network entirely, Mobile Connectivity gives it a separate connection.

For wells:
The sensor should typically be positioned deep within the well, just above the pump or water inlet. If there is no pump, the sensor can be lowered to the bottom.

For tanks:
In tanks, the sensor should ideally be placed at the bottom to ensure accurate water level measurements. If placing the sensor at the bottom isn’t possible, you can set an offset to accommodate its position.

Read more in our installation instructions.

With Aqvify’s help, many customers have learned more that they can actuallt use more water at times than they thought for their own crops, household and other purposes. Wells are all unique and behave differently depending on the conditions of the seasons!